Orders are typically prepared and shipped within 1 business day from our warehouse in Naples, FL. (Excluding holidays and weekends)

Domestic Orders (USA)

The delivery time varies based on the selected service and destination. For regular post, the delivery time ranges from 3 to 10 working days, depending on the shipping address. Free shipping (USPS Ground) typically takes 3-5 business days.

International Orders

All International orders will typically take around 1-3 weeks to arrive. Shipping times may vary due to customs and individual countries practices.

Please note: Some countries outside of the U.S. may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer. BlackBrook Case  does not pay for import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer which are determined by your national and governmental laws.

Click here to view our full shipping policy.

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free return policy. If you're not satisfied with your order for any reason, you may return it for a refund or exchange within 30 days of the original purchase date (except for personalized and final sale items).

Click here to see our full refund and warranty policy.

We take pride in the quality of our products and stand behind them with a 90-day warranty against manufacturing defects. If within 90 days of purchase, you discover a defect in materials or workmanship, we will repair or replace the item free of charge. Read more here

Leather is a natural material. Minor color changes and discrepancies on its surface are not quality defects. They are part of the nature of the genuine leather products.

Over time, your leather item will take on a warmer, softer look and get a unique patina. To keep your leather looking better, you can clean it occasionally with a clean white cloth and a neutral, natural leather-care cream.

Click here to find our full leather care guide.