Leather is a natural material. Minor color changes and discrepancies on its surface are not quality defects. They are part of the nature of the genuine leather products. For keeping your leather in great shape;
- Be careful not to scratch or rub your product against abrasives surfaces.
- Protect your product from humidity and keep it away from direct sources of heat, such as radiators and the inside of a car in summer.
- If the leather gets dirty, or in instance of superficial stains on the lining, we recommend that you gently wipe it with a soft and light-colored cloth. Never use soap or solvent.
- For a deeper clean, we suggest using something like our Burkley Leather Cleaner & Conditioner and Cream that will help preserve the natural lubricating oils instead of stripping them.
RETURNS & WARRANTY
At BlackBrook, we want you to be completely satisfied with your purchase. We will be happy to refund any new and unused merchandise purchased from our website within 30 days of delivery.
All BlackBrook products are warranted to be free from defects in materials and workmanship for 90 days from original date of purchase when used under normal conditions and for the personal use. Starting with new iPhone 13 Series, we offer 1 year warranty as well. Our 1 year manufacturer’s warranty includes original defects on the products and accessories. Please understand that damage done by a user is not covered in this warranty. This includes: water, heat, and puncture damage, use of chemicals on the leather, and any damage from overloading our products with excessive weight.
Please do not hesitate to contact our support team for all inquiries about your BlackBrook product.